• High-quality Dutch design
  • Energy efficient & durable
  • Easy & flexible
  • 5 year warranty
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Frequently Asked Questions

All questions

Do I have to make a lighting plan first?

You don't have to, but it is wise. A lighting plan ensures there is light in the right places. It also makes it easier to choose the fixture type and you can quickly and easily calculate the technical components that are required. Good preparation is half the job! Read our blog about how to create a lighting plan.

Do I have to protect the cable connector against water ingress?

No, you do not. The Easy-Lock connector can be installed above or below ground without any problem. The special gel in the connector protects the connection against moisture and other external factors. Read more about this on the Installation Tips page.

Do I have to switch the lighting on manually every evening?

That is an option, but not necessary. Our transformers are equipped with a light sensor that automatically switches the lighting on as it gets dark. Read more on the Installation Tips page or refer to the transformer manual.

Do you also have submersible lighting?

Yes, our range includes a submersible LED spotlight which is specifically designed for permanent use under water. Want to know more about pond lighting? Don't miss our blog.

Does 12 volt outdoor lighting provide less light than 230 volt lighting?

No, that is a misunderstanding. The amount of light produced by an outdoor lamp depends upon the type of light source (LED, halogen, incandescent bulb) and the power (number of watts). Read all about the advantages of 12 volt outdoor lighting here.

Don't halogen lights create better mood lighting than LED?

No, that hasn't been the case for a while. Our LED fixtures provide a warm white light with a very natural color reproduction and are also much more durable and energy efficient. Read more about this on the LED outdoor lighting page.

How can I file a claim against the warranty?

Information can be found on the warranty and repairs page. We recommend always registering your purchase so we can help you quickly, if needed.

How can I install an in-lite outdoor fixture farther away from the 12 volt cable?

Special extension cords are available to increase the distance from the fixture to the cable. Watch the “Installing an extension cord” video or visit the installation tips page.

How do I adjust the timer on the transformer?

Refer to the manual for the transformer or watch this video. For more installation tips, visit the Installation Tips page.

How do I connect the in-lite cable to the HUB-50 or HUB-100 transformer?

The in-lite cable is easy to connect to the HUB-50 and HUB-100. Cut a few centimeters off the end of one side of the cable so that you have two cable ends. Strip around 8 mm from both cable ends using a cable stripper. Next, twist the copper wires together, making sure there are no loose wires. Click the Easy-Connect clip on the cable entry upwards and place one end in the input. Click the cable into place by pushing the Easy-Connect clip downwards, checking it by pulling slightly on the cable to make sure it is secure. Now do the same thing with the other end of the cable. If desired, you can connect one extra cable to the transformer. Both cables will be jointly controlled by the transformer. See the manual for detailed instructions.

Important: Did you purchase an in-lite cable with cable lugs and want to connect the cable to the HUB-50 or HUB-100? Cut off the entire cable lugs and strip the cable as described above or see the manual for the transformer.

How do I connect the lighting to the 12 volt cable?

in-lite lighting is connected to the low voltage cable using the in-lite Easy-Lock and mini-connector. The installation tips page includes some helpful videos about installing our system. For specific installation instructions, refer to the installation recommendations and product manual.

How do I figure out which type of transformer I need?

This depends on the total installation value (VA) of the fixtures in your lighting plan. The transformer must have sufficient output for controlling the lighting. For more information, see our blog entry on the transformer.

Do you have a question that is not shown?

Can you not find the answer to your question? Then please contact us!