FAQ Search Results

Can I add more than one SMART EXTENDER to one Garden?
Yes, it is possible to add several SMART EXTENDERs to one Garden. This will increase the reach between your phone and the SMART HUB-150.
Do in-lite fixtures require maintenance or cleaning? 
Like the rest of your outdoor space, in-lite outdoor lighting requires regular maintenance. We recommend cleaning the fixtures regularly with a wet cloth.
How can I tell whether the SMART MOVE is charged?
If the SMART MOVE is sufficiently charged, the indicator light will blink slowly. If the indicator light is not blinking, the SMART MOVE is not yet fully charged. Place the SMART MOVE in daylight until the indicator light starts blinking.
Is it necessary to update the SMART-HUB 150 transformer software?
Yes, because up-to-date SMART-HUB 150 software ensures that your SMART-HUB 150 will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the zone screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the zone screen.
Is it necessary to update the SMART MOVE software?
Yes, because up-to-date SMART MOVE software ensures that your SMART MOVE will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the routine screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the routine screen.
Does the SMART EXTENDER work automatically once connected?
To activate the SMART EXTENDER, you need to first add it to the “Garden” in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER.
How can I see whether the SMART EXTENDER is connected properly?
You can check this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. If there is no connection to the SMART EXTENDER, it may not be connected properly or is outside the reach of the SMART HUB-150.
How can I check whether the SMART EXTENDER increases the reach between my phone and the SMART HUB-150?
This can be found in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Here you can see whether the SMART EXTENDER is connected to your Garden.
How do I add the SMART EXTENDER to my Garden?
You can do this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Add the SMART EXTENDER to your Garden.
When is the SMART EXTENDER active?
The SMART EXTENDER is active when receiving power from the power outlet.
Where do I find the SMART EXTENDER in the in-lite app?
To find the SMART EXTENDER in the in-lite app, go to Settings --> Garden --> SMART EXTENDER.
What should I do if the SMART EXTENDER is not working?
Complete the following steps: 1. Check whether the SMART EXTENDER and SMART HUB-150 are receiving power from the power outlet. 2. Check whether your Bluetooth is "on” in the settings in your smartphone/tablet. 3. Reduce the distance between the SMART EXTENDER and installed (or previously connected) SMART HUB-150. 4. Prevent a system failure between the SMART EXTENDER and other wireless devices by increasing the distance to the SMART EXTENDER and/or your smartphone/tablet to other wireless devices. 5. Place the SMART EXTENDER further away from large metal appliances that can cause interference, such as microwaves and Wi-Fi routers. Try the following tips: 1. Is your phone or tablet also connected to several speakers, headphones or other devices? Disconnect the devices you use infrequently or not at all. Your phone can become overloaded at a certain point. 2. Restart your phone or tablet. 3. Reset the SMART EXTENDER by holding in the button for 15 seconds until it starts blinking. Important: The SMART EXTENDER is now no longer part of the Garden in the in-lite app. Add it once again.
Can I connect the SMART EXTENDER to the CB-081, CB-056, HUB-50 or HUB-100 transformers?
No, the SMART EXTENDER only works with the SMART HUB-150.
Is the SMART EXTENDER waterproof?
No, the SMART EXTENDER is not waterproof. So, make sure to always install the SMART EXTENDER indoors.
Can I switch off the SMART EXTENDER?
Yes, you can switch off the SMART EXTENDER by removing the plug from the power outlet.
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