SMART Products

Can I install the SMART EXTENDER close to other devices?
No, do not place the SMART EXTENDER near other communication devices (such as a Wi-Fi router) because this can cause interference. Keep the distance to microwaves, Wi-Fi routers and large metal objects/structures as large as possible.
I no longer need the SMART EXTENDER for part of or my entire Garden. Can I use the SMART EXTENDER for a different Garden?
Yes, you can. Remove the SMART EXTENDER by resetting it. The SMART EXTENDER can now be found for a different Garden. Select the other Garden in the in-lite app under Settings --> Garden and Add the SMART EXTENDER here. Important: A connection to the Garden is needed to add the SMART EXTENDER.
Can I reset the SMART EXTENDER?
Yes, you can reset the SMART EXTENDER by holding in the button for 15 seconds until it starts blinking. Important: The SMART EXTENDER is now no longer part of the Garden in the in-lite app. To add it again, go to Settings --> Garden --> SMART EXTENDER.
Can I switch off the SMART EXTENDER?
Yes, you can switch off the SMART EXTENDER by removing the plug from the power outlet.
Where do I find the SMART EXTENDER in the in-lite app?
To find the SMART EXTENDER in the in-lite app, go to Settings --> Garden --> SMART EXTENDER.
Can I connect the SMART EXTENDER to the CB-081, CB-056, HUB-50 or HUB-100 transformers?
No, the SMART EXTENDER only works with the SMART HUB-150.
What should I do if the SMART EXTENDER is not working?
Complete the following steps: 1. Check whether the SMART EXTENDER and SMART HUB-150 are receiving power from the power outlet. 2. Check whether your Bluetooth is "on” in the settings in your smartphone/tablet. 3. Reduce the distance between the SMART EXTENDER and installed (or previously connected) SMART HUB-150. 4. Prevent a system failure between the SMART EXTENDER and other wireless devices by increasing the distance to the SMART EXTENDER and/or your smartphone/tablet to other wireless devices. 5. Place the SMART EXTENDER further away from large metal appliances that can cause interference, such as microwaves and Wi-Fi routers. Try the following tips: 1. Is your phone or tablet also connected to several speakers, headphones or other devices? Disconnect the devices you use infrequently or not at all. Your phone can become overloaded at a certain point. 2. Restart your phone or tablet. 3. Reset the SMART EXTENDER by holding in the button for 15 seconds until it starts blinking. Important: The SMART EXTENDER is now no longer part of the Garden in the in-lite app. Add it once again.
Is the SMART EXTENDER waterproof?
No, the SMART EXTENDER is not waterproof. So, make sure to always install the SMART EXTENDER indoors.
Do I need to update the SMART EXTENDER?
Yes, to ensure that the SMART EXTENDER functions properly, it must be up-to-date. So, make sure you have an internet connection and connection to the SMART HUB-150 and then download the newest software in the in-lite app. If a new update is available, it will be displayed in the SMART EXTENDER screen.
Is it necessary to update the SMART MOVE software?
Yes, because up-to-date SMART MOVE software ensures that your SMART MOVE will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the routine screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the routine screen.
How do I install the SMART EXTENDER?
Mount the SMART EXTENDER on the wall (near a power outlet) using the screw provided and insert the plug into the power outlet. Important: Do not place the SMART EXTENDER near other communication devices (such as a Wi-Fi router) because this can cause interference.
Can I add more than one SMART EXTENDER to one Garden?
Yes, it is possible to add several SMART EXTENDERs to one Garden. This will increase the reach between your phone and the SMART HUB-150.
When is the SMART EXTENDER active?
The SMART EXTENDER is active when receiving power from the power outlet.
How do I add the SMART EXTENDER to my Garden?
You can do this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Add the SMART EXTENDER to your Garden.
How can I check whether the SMART EXTENDER increases the reach between my phone and the SMART HUB-150?
This can be found in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Here you can see whether the SMART EXTENDER is connected to your Garden.
How can I see whether the SMART EXTENDER is connected properly?
You can check this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. If there is no connection to the SMART EXTENDER, it may not be connected properly or is outside the reach of the SMART HUB-150.
Does the SMART EXTENDER work automatically once connected?
To activate the SMART EXTENDER, you need to first add it to the “Garden” in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER.
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