FAQ Search Results

Can I switch off the SMART EXTENDER?
Yes, you can switch off the SMART EXTENDER by removing the plug from the power outlet.
How do I add the SMART EXTENDER to my Garden?
You can do this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Add the SMART EXTENDER to your Garden.
When is the SMART EXTENDER active?
The SMART EXTENDER is active when receiving power from the power outlet.
Can I add more than one SMART EXTENDER to one Garden?
Yes, it is possible to add several SMART EXTENDERs to one Garden. This will increase the reach between your phone and the SMART HUB-150.
How do I install the SMART EXTENDER?
Mount the SMART EXTENDER on the wall (near a power outlet) using the screw provided and insert the plug into the power outlet. Important: Do not place the SMART EXTENDER near other communication devices (such as a Wi-Fi router) because this can cause interference.
Can I install the SMART EXTENDER close to other devices?
No, do not place the SMART EXTENDER near other communication devices (such as a Wi-Fi router) because this can cause interference. Keep the distance to microwaves, Wi-Fi routers and large metal objects/structures as large as possible.
Do I need to update the SMART EXTENDER?
Yes, to ensure that the SMART EXTENDER functions properly, it must be up-to-date. So, make sure you have an internet connection and connection to the SMART HUB-150 and then download the newest software in the in-lite app. If a new update is available, it will be displayed in the SMART EXTENDER screen.
Is the SMART EXTENDER waterproof?
No, the SMART EXTENDER is not waterproof. So, make sure to always install the SMART EXTENDER indoors.
What should I do if the SMART EXTENDER is not working?
Complete the following steps: 1. Check whether the SMART EXTENDER and SMART HUB-150 are receiving power from the power outlet. 2. Check whether your Bluetooth is "on” in the settings in your smartphone/tablet. 3. Reduce the distance between the SMART EXTENDER and installed (or previously connected) SMART HUB-150. 4. Prevent a system failure between the SMART EXTENDER and other wireless devices by increasing the distance to the SMART EXTENDER and/or your smartphone/tablet to other wireless devices. 5. Place the SMART EXTENDER further away from large metal appliances that can cause interference, such as microwaves and Wi-Fi routers. Try the following tips: 1. Is your phone or tablet also connected to several speakers, headphones or other devices? Disconnect the devices you use infrequently or not at all. Your phone can become overloaded at a certain point. 2. Restart your phone or tablet. 3. Reset the SMART EXTENDER by holding in the button for 15 seconds until it starts blinking. Important: The SMART EXTENDER is now no longer part of the Garden in the in-lite app. Add it once again.
Can I connect the SMART EXTENDER to the CB-081, CB-056, HUB-50 or HUB-100 transformers?
No, the SMART EXTENDER only works with the SMART HUB-150.
Where do I find the SMART EXTENDER in the in-lite app?
To find the SMART EXTENDER in the in-lite app, go to Settings --> Garden --> SMART EXTENDER.
How is the DISC WALL 100-230V dimmed?
With an external LED dimmer only. Connect the DISC WALL 100-230V to an external LED dimmer with trailing edge and a wattage of 2-100W or 3-100W.
Where is the best place to hang the DISC PENDANT (100-230V)?
A place with some clearance. Do not hang the DISC PENDANT in a windy area.
Is the DISC (LOW) dimmable?
No, the DISC (LOW) is not dimmable.
How far apart should I hang the DISC PENDANT (100-230V) lights?
With some clearance. Do not hang the DISC PENDANT (100-230V) lights close together.
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