Technical information

Is in-lite lighting dimmable?
It is not possible to dim 12 V lighting connected to the transformer. There are a few 230V wall lights and SMART light in the range that are dimmable. To choose the right dimmer, see the product page for the wall light concerned.
What is the guaranteed number of operational hours of my LED fixture? 
in-lite offers a five-year warranty on all fixtures. We do not guarantee operational hours. However, the manufacturer of the LED light sources used in our fixtures provides an indication of the service life of its light sources. This indication is 25,000 operational hours and is based on an ideal situation without any form of possible influences. Consequently, this cannot be compared to the actual circumstances under which a fixture with the LED light source is used. Factors such as weather, incorrect installation and alternating currents in the power supply can have a negative impact on the number of operational hours. More information on our warranty policy can be found on the Warranty & Repairs page.
Are in-lite outdoor lights also available with a sensor? 
No, we do not have any fixtures in our range with a sensor. The HUB-50/100 transformers are equipped with a light sensor that switches the lighting on automatically when it's dark. The SMART HUB-150 uses an astronomical clock.
The lighting stays on longer than set in the transformer. 
Install the transformer light sensor in a location that is not influenced by artificial lighting, such as street lighting and car lights. Also see our Installation Tips page.
How do I make a cable plan? 
Our blog provides instructions on making a cable plan.
Are the in-lite ground lights drive-over? 
A number of our ground lights can be used in, for example, a driveway. See the selection of drive-over grong lights in our product overview.
Are the in-lite outdoor lights waterproof? 
All in-lite fixtures are suitable for outdoor use. Fixtures with LED light sources are waterproof (also see the IP values for our products), but are not designed to be used permanently under water. Use our underwater spotlight instead.
My lighting is blinking. How can I fix this? 
There are several possible reasons why your lighting is blinking, either in full or in part. A single light is blinking. All links are blinking. If all connected lights are blinking, the transformer is most probably not receiving enough power. Insert the transformer plug into a different outlet (on a different breaker) and see if this helps. If not, remove the transformer plug from the socket and check whether the cable is connected to the transformer correctly. Depending on the type of transformer, watch the relevant installation video for connecting the cables. The lighting from a branch is blinking. If the lighting from a branch in the cable is blinking, the problem is most likely the cable connector (CC-2) that connects the branch to the main cable. Remove the CC-2, clean it thoroughly and reattach the cable connector to the cable. If this does not solve the problem, replace the CC-2 with a new cable connector. You can purchase the CC-2 from your in-lite dealer. Need advice or still have a problem? Contact your in-lite dealer or our Customer Service Department.
Can in-lite halogen lighting be used in combination with in-lite LED lighting? 
Yes, all in-lite fixtures, from LED to halogen, can be combined in the system. For the best possible light output, consider the capacity of the transformer and maximum cable lengths. For more information, see the Installation Tips page and the manuals for our transformers and cables.
Is it necessary to update the SMART MOVE software?
Yes, because up-to-date SMART MOVE software ensures that your SMART MOVE will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the routine screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the routine screen.
Is the DISC PENDANT (100-230V) dimmable?
The DISC PENDANT 12V is not dimmable, but the DISC PENDANT 100-230V is.
Where can I find the specifications of my fixture?
The specifications of each lamp can be found on the product page. If you scroll down to your product, you can expand the specifications and find more information about this specific fixture. For example, you can find the application, light direction and recessed depth.
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