Part of my outdoor lighting is not working or defective. What should I do?
Certain parts are available separately through our dealers. If the part you need is not in stock, you can order it from us. If the part is one that is not easy to replace, the warranty and repair policy applies.
Does this fall under the warranty?
Yes, we offer an extensive five-year warranty on all parts. See our Warranty & Repairs page.
Can I also use my own transformer or 12 volt cable?
No, this is not possible. LED electronics in particular are susceptible to failures or fluctuations in the system. We wish to point out the fact that, if you use components in the in-lite system that are not from in-lite, the warranty no longer applies. In this case, we are unable to guarantee the quality of our products.
